Terms & Conditions
These Terms will apply to any contract between us for the sale of Products to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any Products from our site. We amend these Terms from time to time. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time. By agreeing to these terms and conditions you confirm that you are over the age of 18.
Once an order is placed with Stylish Sauce are not cancellable or variable without written consent of Stylish Sauce’s director. If variations are agreed an administration charge may be payable. If you wish to cancel or amend your order in accordance with your legal right to do so we would require your decision in writing. The easiest way to do this is to send an email to connect [at] Stylish Sauce.com. Please ensure you inform us of your order number and contact details as a member of our team may call to run through the amendments. Please note your cancellation is effective from the date you send us the e-mail. If we have to contact you or give you notice in writing, we will do so by e-mail or via telephone.
All Products that are delivered must be signed for. If no one is available at your address to take delivery, we will leave you a note that the Products have been returned to our premises, in which case, please contact us to rearrange delivery. Delivery of an Order shall be completed when we deliver the Products to the address you gave us and the Products will be your responsibility from that time. You own the Products once we have received payment in full, including all applicable delivery charges.
We aim to provide a high standard of service. If at any time you would like to discuss with us how we could improve the provision of our services, or you are dissatisfied with the service you have received or have any other complaints with regards to your order or otherwise you should contact us via email connect [at] Stylish Sauce.com. Please ensure you provide us with any appropriate information including contact details, order numbers and any evidence.
If you are not satisfied with your purchase, you may return the product, unused with the original receipt, original packaging and its included accessories within fourteen calendar days of receiving the product. Please contact us immediately in writing (via email) and we will instruct you of the appropriate returns address and procedure.
If we have offered to collect the product from you (we will contact you to let you know this) we will collect the Products from the address to which they were delivered. We will contact you to arrange a suitable time for collection.
If you have changed your mind and want to cancel an order for any reason there will be a re stock handling fee of £20 of the value of returned goods. Unless the Product is faulty, you will be responsible for the cost of returning the Products to us. If the Product is one which cannot be returned by post, we suggest that you use the carrier which delivered the Product to you. If we have offered to collect the Product from you, we will charge you the direct cost to us of collection which we will notify you of in advance.
We process refunds immediately however please note refunds can take between 3-10 working days to clear depending on your payment method.
Orders damaged in transit maybe returned for replacement provided Stylish Sauce are informed within 48 hours or receipt of delivery and goods are returned in original packaging quoting the relevant invoice number. Please note: We advise customers not to sign for any goods if the packing looks like it hasn’t been handled with care or is damaged. If this is the case open the packing and check the items are in perfect condition before signing.
If your product is faulty, please notify us via email and we will contact the manufacturer and follow their procedure. Please note each manufacturer will have a different policy.
Until full payment has been received of all sums outstanding from the customer to Stylish Sauce the goods shall remain the absolute property of Stylish Sauce.
How we use your personal information
The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images. Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our site are approximate only. The packaging of the Products may vary from that shown on images on our site.